Pricing: Although we pride ourselves in having the most current and up to date pricing, some content may contain inaccuracies and/or typographical errors. All prices and omissions are subject to change without prior notice.
Payment Methods: We accept all major credit cards (Visa, Mastercard, Discover and American Express). Money orders are also accepted. Sorry! We do not accept C.O.D or personal checks.
Payment Policy - Please read carefully!: If you are using a credit card to pay for your order, enter the information in the required fields carefully. Latemodel Restoration Supply takes pride providing the best service possible. This includes providing the customer with the highest level of security. We go to great lengths to verify transactions and insure cardholder security. That is why the information entered into the billing and shipping addresses must be correct.
Our address verification process confirms that the billing address you entered matches the billing address your bank has on file for your credit card/ debit card. If information is entered incorrectly in any of the required fields, your order will be delayed, and or canceled. Please, take the time to enter your information correctly into the required billing and shipping address fields. Take time to double check spelling, address numbers and zip codes. Make sure apartment, lot or suite numbers are entered as they are shown on your monthly billing statement.
If you're not sure how your address should read, or you feel there may be a discrepancy in how your information is entered, call the customer service number on the back of your card and verify the information. If you would like to have one of our representatives help you with this, call (254)296-6500.
Same Day Shipping: In an effort to better serve our customers, LatemodelRestoration.com offers FREE same day shipping on most web orders. This service is available to all of our customers within the 48 contiguous states at no extra charge. Simply place your web order as usual and wait for your package. Some conditions will apply.
Orders placed on Saturday and Sunday will be shipped the following Monday in most cases.
Same day shipping applies to the following:
Online orders placed between Monday and Friday by 4:00PM CST
Items in stock
Non-truck freight items
UPS Air Shipping
Qualified web orders can be shipped via UPS 2nd Day Air. UPS Next Day Air shipping is no longer available for online orders. If you require UPS Next Day Air shipping you will need to phone in the order.
Free Truck Freight Shipping: Truck Freight shipping applies to all items too large to ship via UPS. In order to serve you better, we will ship truck orders to either a business or a residential address. Truck Freight items are identified both on our catalog and on the web site. All items shipped Truck Freight are sent FREE of charge.
All truck freight orders must be checked by the receiver at the time of delivery and before signing the delivery receipt. Any damage found must be reported to the driver as well as noted on the delivery receipt by the receiver. By signing the delivery receipt the receiver has acknowledged the parts have been received in good condition free of noticeable damage therefore releasing liability of damage from the freight company.
Shipping to Canada: Shipping to Canada has never been easier and cheaper. Canadian customers can simply add items to their cart and checkout like usual. LatemodelRestoration.com now offers Standard shipping to Canada. When you select the Canadian shipping method (estimated 5-7 business days from date shipped) brokerage fees will be included. Canadian provincial taxes and duties will also be pre-calculated and added to the sales tax field on your order. When you place your order online the amount shown will be the amount you are charged and when your order arrives. No surprise charges!
APO/FPO Shipments: LatemodelRestoration.com would like to say thanks for your service to our great nation. To show our gratitude for your service, LatemodelRestoration.com will cover the shipping charges to your APO address. We also want to inform you that depending on your location of deployment, this shipping method can take some time to reach you. Some shipments may take as long as 60 days to reach your location.
International Shipping: Due to increasing freight cost, LatemodelRestoration.com no longer ships international orders direct. Choose your freight forwarder and set up all info related and we will ship your order to them FREE.
Missing Items: Please open you order and inspect upon delivery. Please report any missing item to LatemodelRestoration.com as soon a possible.
Damaged Items: We package all item(s) by the guidelines set forth by the shipping company. In case of a damaged item please contact LatemodelRestoration.com as soon as possible. We will reship the damaged item(s) and make a claim with the shipping company.
Please keep all packaging materials for damaged shipments. The shipping company will inspect the packaging materials for processing of the damage claim. The shipping company may contact the receiver to set up a convenient time to pick up and inspect the item.
Missing Orders: If your order has not arrived according to the tracking information email. Please contact LatemodelRestoration.com as soon as possible. We will contact the shipping company and take the necessary steps to replace your order.
Backordered Items: From time to time parts that you order may be out of stock. Our standard policy is to ship the items that are in stock and then ship the remainder as they become available. There are rare cases when we will hold the entire order until it is complete. LatemodelRestoration.com will ship all backordered items by UPS ground or priority mail at no additional cost to you!
Although your credit card is pre-authorized for the entire shipment, LatemodelRestoration.com does not charge your credit card for any item that is out of stock or on backorder until that part is ready for shipment. An effort will be made to contact you when a particular item becomes available for shipment either by email or by phone.
Collection of Information: We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology: The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information: We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security: Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Return Policy: If you are not entirely satisfied with your purchase you can return the un-installed items to our warehouse for a full refund. Here at Latemodel Restoration Supply we pride ourselves on hassle free returns. As enthusiasts ourselves, we understand the need to return a part in some cases. We want to make this process just as easy as making a purchase!
How to Exchange an item to LatemodelRestoration.com: If you need to exchange a purchase for another item, please call our sales staff at 254-296-6500 to begin the process, rather than submitting a return request form. Our sales staff will be happy to help you complete the exchange and get you the parts you need!
How to return an item to LatemodelRestoration.com
Submit the return request form.
You will receive a confirmation email with your RMA#.
Pack and ship the items with the RMA# written on the box.
Your refund will be processed within 24 to 48 hours of the receipt of your return.
If you want to request a return by phone just call (254)296-6500 to get started!
No restocking fees for domestic orders: We do not feel you should be punished for returning a part, that’s why we will never charge you a restocking fee.
Easy return shipping: Our ground shipping is free. We are not like most companies that offer free ground shipping. When you return a part, we will refund your original purchase price. We will not deduct shipping charges from your return.
Return it anytime: It does not matter when you purchased the part. If it is an uninstalled, resalable part we currently offer we will refund you. The refund amount will be based off original purchase price or current retail price depending on value.
Fast returns processing: We process your return quickly. All returns are processed within 24-48 hours of being received on our dock.
Easy going returns authorization: It’s easy to obtain your RMA number. Simply fill out our online return form or contact us by phone @ 254-296-6500.